1. Fire Safety, Awareness and Prevention Services (Fire Safety) Department

Fire Safety, awareness and Prevention department implements one of the core functions of the Authority and consists of two divisions.

This division is tasked with awareness raising programs on awareness and prevention activities. These include;

  • Fire extinguisher trainings
  • Fire warden training
  • Evacuation exercises
  • CDCRM(Community Disaster and Climate Risk Management)
  • Booster tests


There are school and media awareness programs conducted. School awareness programs focuses on awareness of safety gears, the national emergency number (911), common causes of fire and children have a chance to experience riding the fire trucks.

This division ensures that there is compliance with fire safety laws and regulations and these activities include;

  • New building inspections
  • Follow up inspections and buildings
  • Petroleum Taskforce (PTF) inspections
  • Samoa Tourism Authority (STA) inspections
  • Issues hot work permits

2. Fire and Suppression and Emergency Response (Operations) Department

The mechanic division is tasked with maintenance of ALL Authority vehicles. They ensure the vehicles are repaired, maintained and ready to response to any emergency that may arise at any time. This division also ensures various key tools like, chainsaw et al are also maintained and ready for utilization.

The training division is tasked with up keeping of the physical fitness and technical skills of the staff. These trainings are critically to ensure the staff continues to build their capacity and technical knowledge for improvement of Authority emergency response services but also ensuring the staff is physical fit to respond to any emergency that may arise.

The operations division is is tasked with Fire suppression and ALL other emergency responses that includes, natural disasters like cyclones, tsunamis, search and rescue motor vehicle accidents and accidents that include hazardous chemicals

The EMR or Emergency Medical Response division houses the ambulance services who respond to any 911 call that requires medical assistance. This pre-hospital care service provided by the Authority is critical and makes all the difference in saving lives.

3. Corporate Services Department

The Human Resource (HR) Division is dealing with HR related matters, such as staff leaves balances, compliance with the Human Resource Manual of Instructions 2019, resolving conflicts and various other ad-hoc activities.

The ITD is the core division managing the tasked with maintenance and upgrading of information technology resources equipment’s of the Authority. This includes the, internet, intranet, Computers, laptops, biometrics system, firewall, software and hardware, website amongst other resources and equipment’s.

The policy and planning division is tasked with policy development for the Authority as well as establishing, monitoring, reviewing and evaluating the strategic plans for the Authority. This division is also obligated to provide any policy advice requested of them at any time. This division is also tasked with reports such as the Annual report of the Authority as well as compilation of the corporate and annual plans.

To reach the Policy division for any policy related matter please email

This division ensures that the Emergency Radio network channel utilized by the Authority is functional at all times. This division is also ensures all the communication devices utilized by the Authority is well maintained and functional at all times and this includes sirens of ALL Authority vehicles.

The National Emergency Call Centre (NECC) is also under the communication division whom deal with answering and dispatching ALL 911 phone calls.

The Finance Division is tasked with management of financial matters for the Authority. This includes the overall budget, revenues and expenditure. They also look after all the assets and properties of the Authority and various major projects planned for the Authority.